Broadband Extras & Apps from BT / Parental Control; Options. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. Payment PIN help. Now we are being offered a new router by BT (presumably the latest. Circle’s Parental Controls. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. That was around a week ago, and it still. It may take up to 10 minutes for filters to be applied to an active browser session. Parental Controls Not Working. Email; Billing. Learn more about the ways BT keeps your details secure. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. BT offers a comprehensive packaged is online. What's more, BT throws in a few broadband extras for free. . It takes into account the first part of the site address, such as; "and not the information after this. Setup may take up to 2 hours. However I can't turn on parental controls. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. So if anyone has a more elegant solution then. Could you help me make my parental controls actually work? Best wishes, JP. 99. Use your parental control PIN to control access to programmes with an age rating. 5. BT Parental Controls is free to BT Broadband customers. However, a wide range of factors, such as distance from the router, thick walls. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. 3. To set up parental controls on an Android smartphone: Open Settings and select Users. 1. It’s your call. It provides detailed controls on what comes into your home via the internet. All our broadband hubs have the latest technology installed to give you the best possible connection. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. We take a look at parental controls, capped contracts and family SIM plans. Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots?. Broadband & mobile networks. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Cheers, Robbie. Parental controls. icon on the upper-left edge of your screen. If I disable BT parental controls would this be applicable for all our devices using the BT wi-fi or can I choose parental controls for each device using our. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. Step 32: Click Continue. Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). Features a no-logs policy and 24/7 live chat support. Parental controls are provided as a part of TalkTalk HomeSafe by switching on the KidSafe feature. Works when using your BT ID on UK BT Wi-fi hotspots. . You can also control the hours during which the filters work. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. I appreciate the time you have taken on live chat trying to get this sorted out. I've got a problem with BT Parental Controls. With no data limits, you. Check Full Fibre availability. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Selecting your model allows us to tailor our support site for you. BT Broadband - BT Parental Controls lets you set strict, moderate or light filtering levels, and configure them to allow or restrict access to specific sites. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Re: Parental Controls not working effectively. Home setup, Wi-Fi & network discussions. . 1. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". Scroll to Parental Controls. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. . The same firewall and BT Parental Controls from. You will be activated with the 'light' filter setting. You will then see a page telling you that BT are activating your Parental Controls. Thanks for posting about the parental controls, sorry you're having a few problems. Open a search engine of your choosing. I. 30am and 9pm. Once you install the Circle App on each mobile device. At the bottom center, tap Controls . If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. Home phone including Digital Voice; BT. TV Content including BT Sport. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Choice of add-ons (BT Sport, Rakuten TV. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. View bills. 40+ apps. New. I'd also recommend the MyBT app for. Parental Controls set-up tutorial for BT Internet Connections. The Parental Controls are separate to the wifi controls, to set them up see below. Get started today. 168. There are a range of filters to choose from to block content and usage. If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. You can completely personalise it to your family's needs. . We managed to resolve it by deleting the BT ID and setting it up again. Choose Parental Controls from the drop-down menu. Turn on Parental controls. When you're setting up the Parental Controls you can customise them to block certain categories. Manage everything from location tracking to. These filters will also apply if you use your BT ID to log in to BT Wi-fi. When you set up your BT Hub for the first time, wireless is automatically switched on. Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. Reply. Get Full Fibre and enjoy. The new internet filters will. Setting up. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. 1. Manage phone settings. Get 3 months free broadband. These filters will also apply if you use your BT ID to log in to BT Wi-fi. . So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. You'll find it. If I switch parental controls off, then I cannot access gaming sites or social media pages. We would appreciate it if you could take a couple of. Please can you check and see if the Controls are working for you now and post back to let me know. Key moments. Once activated, the filters will be live on the network within two hours. 168. 225+ live channels. . I have 4G Broadband and the Parental Control is permanently on, When I check my account is is shown as not selected ( ie OFF). . . Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. As a long shot I enabled file sharing via Parental Controls and that fixed it. 125+ HD channels (on top of Freeview) Unlimited tablet and mobile TV. Click here to. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. 168. YouView from BT;. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Scam calls. Broadband Extras & Apps from BT / Re: Parental controls;BTW I am a pensioner, but not yet old enough to get any discount, so I pay the whole fee, plus my BT landline, and BT YouView. Find out how to fix any problems you might be having with BT Parental Controls. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Your payment PIN can be used to. Connect for as long as you like and save your mobile data for when you really need it. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. Optical Network Terminator (ONT) IP Addresses. Stream Netflix, BBC iPlayer, and more. BT Broadband and BT Wi-fi use BT Parental controls. Unlike parental controls which comes free with all BT broadband packages, BT NetProtect Plus, McAfee security software is offered free only with BT unlimited broadband packages. I spent 3 hours with a BT advisor trying different solutions 5 days ago. 3. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. What are parental controls ? You can control what content you access via BT's Parental Controls. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. Screen Time offers a wider set of controls, of which Content Restrictions is just one. Here's how it's done: 1. It takes into account the first part of the site address, such as; "and not the information after this. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Tap Settings Family Parental controls. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Activate the Manage BT Parental Controls option. Broadband Extras & Apps from BT / Parental Control; Options. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. It helps to protect young people from adult content. Connect for as long as you like and save your mobile data for when you really need it. Press “Home” button. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. Using BT Content Controls. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. As of [year], the company has extended gigabit-capable full fibre service to more than seven million locations. All four major ISPs (Sky, BT, TalkTalk and Virgin Media) agreed to offer parental controls to their customers following an agreement in 2013, so customers signing up to broadband packages from any of these providers will have access to network-level parental controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. 0 Ratings. Open the Google Play app . If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. I did have adult sites and social media restricted for a while, but it's been turned off for months. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. Three. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Hello My parental controls do not work. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. These filters will. If you’d like to change the. You can adjust these settings in the mobile section of MyBT. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Free 4K and & WiFi box, Alexa compatible TV box – worth £149. Log in to My Sky using a computer or the My Sky app. Advanced Security for safer browser - Keep everyone safer than ever online. ”. Even the xbox is affected, and de. I have parental controls turned on for media streaming which I assume is causing the problem. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. No end of parental discipline has had any effect. (There’s also more more in their press release). . 0:37. 0 Ratings. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. I can set and block anything and it still lets me view the websites. They worked initially but after a few days they failed to block any sites despite being on. Let's get started. BT Halo. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The "homework" time may be what you are needing to use in order to. If you want to make any changes to the hub settings, you'll need the admin password. The parental controls set for your Broadband Backup may be different to those on your normal hub. Our Report Abuse online form is also available 24/7 . This includes restricting children from accessing inappropriate or adult content. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. BT wifi disc being weird - won't pair. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. It's part of Sky's Broadband Boost optional extra at £5 per month. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. Clicking on "Manage BT Parental Controls". Connect for as long as you like and save your mobile data for when you really need it. Setup may take up to 2 hours. Pay nothing until Spring 2024. Circle’s parental control app and in-home device keeps things simple. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart. It should be back, better than ever, in a short while. Re: Amazon Firestick stops working with BT parental controls. This is why FTTC tends to have a maximum speed averaging around 65Mbps. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. To find the model/version number of a device, check the bottom or back panel. It gives you up to 900Mb/s download speeds. Security. 1. 18 million wi-fi hotspots worldwide. Re: Bt Wifi account for children to use. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. ADSL/Copper broadband; BT Fibre broadband;. Get 10% off your EE Broadband bill every month when you’re an EE customer. The controls will automatically be set to "on" for new users. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. As a long shot I enabled file sharing via Parental Controls and that fixed it. 5m ethernet cable we’ll send out with your box. Tried deleting cache and rebooting the router. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. Just log in to. They are among the top three major providers in the UK in Ofcom customer ratings. I have sent you a private message with instructions on how you can send us. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Good morning - I've just discovered that our parental controls arent working. Foster carers and adoptive parents. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. BT Broadband can help protect your children against the risk of accessing inappropriate websites. The times that you want the BT Parental Controls on or off can be set as per the following link. Access all BT Extras such as BT Sport, BT Cloud, BT Wi-fi, BT Email, TrueKey, BT Parental. Surfshark: Best budget VPN for BT. Teachers and school staff. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. The best part though, all of these work on Mac, PC, Android and iOS. We know that children, particularly. BT is the most reliable broadband provider in terms of availability and network size. BT Help is the place to come for support with all your BT products and services. When I turn them off it starts working. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. The Zen FRITZ!Box router is a must for households where daily streaming. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. There's 'manage service' but that doesn't get. BT offer several TV and broadband bundles, ranging from around £38. Disable the Internet with a Firewall. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Find out more. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. " What is one supposed to do as I u. BT Online Security Features BT Virus Protect Key points. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Go to the WiFi Controls dashboard. Controls & Settings guide. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. BT Virus Protect can safeguard your devices. Our most reliable broadband. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Welcome to BT is the essential place for a new customer. test sites are blocked on PC, but access is allowed via mobile devices. Bills &. Proxy sites divert traffic via an innocent address, unobstructed by any filters. These tools can be installed across all devices, including mobile phones, computers and consoles. By using Broadband Backup, your BT Mobile parental controls will apply. All plans come with BT Virus Protect security software with McAfee (which safeguards up to 15 of your devices), BT Parental Controls, and up to 1000GB of storage via BT Cloud. . It takes into account the first part of the site address, such as; "and not the information after this. Sky’s Full Fibre Broadband is a game changer. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Please would someone post the fix in words as an answer to this. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . Out of all of the systems we’ve used, Sky Broadband Buddy. Home phone including Digital Voice; BT Mobile; Email. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. . At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. I have been having this problem activating parental control on BT for a while. I can help. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. BT 4G Home Hub settings and updates. Code it gives is UI-113. Unplug the Router at Night. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. By phone: call 1818 from the EE device you want to remove or apply parental controls to. . If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. g. This is actually faster for the console. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. @licquorice wrote: But if they had access to BT wifi with fon, parental controls would be superfluous. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. Guides and resources. Can you login to your MyBT account and select the parental controls options and turn them on again. I want to add extras or upgrade. Manage all your connected devices with the tap of a button. I can set and block anything and it still lets me view the websites. Post 2 of 43. Select “Settings” and press “OK” button”. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Log in to hotspots using your BT ID. Learn how to activate your BT ID, track an order or set up your new BT kit. The parental control option is activated but does not work. It works by looking at the main purpose of the site. To find out how to use it, just click on the dropdown for your Hub. Fix a problem with BT TV. Community; Community; Announcements. 95. Solved: Hi everyone, I'm looking for help with parental controls, im not able to find them any help would be appreciated. You will be activated with the 'light' filter setting. Grandparents. 28. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. Re: Replace homehub 6 - better parental controls. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. ADSL/Copper broadband; BT Fibre broadband;Re: BT/McAfee Family Protection. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Just log in to. Each. They can not be set to work on an individual device basis. In this case it was worth doing as it fixed the problem. BT parent controls and web protect are enabled. Get the best deals on your SIM only plans this Black Friday with EE. BT Parental Controls allow you to restrict certain types of websites on all. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Please helpRe: Parental controls. You should be able to do this with certain 3rd party routers however, but not on the Business. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. View all. Enjoy unlimited data from just £15 for the first 6 months. I have activated the option but its not blocking anything. 0 Ratings. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. Do the BT Broadband Parental Control Settings. KelvinClose. Most Popular Reviews. Beware DNS setting override BT parental. New Full Fibre’s something different. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. Logging into a My BT account with a BT ID. Re: Accessing BT Parental Controls.